Terms And Conditions

⚖️ Terms and Conditions

 

Last Updated: November 11, 2025

Please read these Terms and Conditions ("Terms") carefully before using the Sheeway website (the "Website") operated by Sheeway ("us", "we", or "our").

1. Agreement to Terms

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website. You must be at least 18 years of age (or the legal age in your jurisdiction) to use this Website or place an order.

2. Products and Ordering

2.1 Product Descriptions

We strive to be as accurate as possible in the description of our products (including colors, features, and fabrics). However, product images and colors may vary slightly due to photographic lighting sources or your device’s screen settings. All sizes and measurements are approximate.

2.2 Order Acceptance and Cancellation

  • Your order confirmation email is an acknowledgement that we have received your order, not an acceptance.

  • The contract of sale is only finalized when we dispatch the goods and send you a Shipment Confirmation email.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in the price or product description, or issues identified with the payment.

  • Once an order is placed, you may request a cancellation within 24 hours after this period, the order may already be processed for shipping and cannot be canceled.

2.3 Pricing

All prices are subject to change without notice. The price charged will be the price displayed on the Website at the time the order is submitted. Prices are inclusive of applicable taxes unless stated otherwise, but do not include shipping charges which are calculated at checkout.

3. Shipping, Returns, and Refunds

3.1 Shipping and Delivery

  • We commit to dispatching orders within 1-2 working days.

  • Standard delivery time is estimated at 3 working days after dispatch.

  • We are not liable for any delays in delivery once the package has been handed over to the courier service. Risk of loss and title for items purchased from Sheeway pass to you upon delivery of the items to the carrier.

3.2 Returns and Exchanges

  • All returns and exchanges are governed by our separate Return and Refund Policy, which is incorporated into these Terms by reference.

  • You must review the Return and Refund Policy for specific time frames, conditions for returning items (e.g., must be unworn, unwashed, with all original tags), and process details.

4. User Accounts and Prohibited Uses

4.1 Account Responsibility

If you create an account on the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.1

4.2 Prohibited Uses

You may not use the Website:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

5. Intellectual Property

The Website and its original content, features, and functionality are and will remain the exclusive property of Sheeway and its licensors. Our trademarks, trade dress, and images may not be used in connection with any product or service without the prior written consent of Sheeway. This includes all product photography, text, logos, and designs.

6. Limitation of Liability

In no event shall Sheeway, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract2, tort (including negligence) or any other legal theory.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ghaziabad, U.P, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days notice before any new terms take effect. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: support@sheeway.com

  • Address: Raj Nagar Extension, brave heart, Ghaziabad, UP, 201017, IN