Privacy Policy

Privacy Policy

Last Updated: November 11, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Sheeway website.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Device Information Collection:

  • Identifiers: IP address.

  • Web Activity: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

  • Tracking Technologies: We collect this Device Information using "cookies," "log files," "web beacons," and other similar technologies.

Order Information Collection:

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.

  • Transaction Information: Payment information (e.g., credit card numbers/details, which are securely processed by our payment gateway providers and we do not store them), and shipping details.

We refer to this automatically-collected information as "Device Information" and the information you provide during a purchase as "Order Information."

2. How We Use Your Personal Information

We use the collected information for the following purposes:

A. Order Fulfillment (Order Information)

  • To fulfill any orders placed through the Site (processing your payment information, arranging for shipping, and providing you with invoices and order confirmations).

  • To communicate with you regarding your order status and shipping.

B. Site Improvement and Marketing (Device Information & Order Information)

  • To screen our orders for potential risk or fraud (in particular, your IP address).

  • To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • To provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share information with Shopify (our e-commerce platform), payment processors, and shipping carriers to fulfill your order.

  • Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Insert Link to Google's Privacy Policy].

  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell or rent your personal information to third parties.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data.

  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.

  • Deletion: The right to request that we erase your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us through the contact information provided at the bottom of this policy.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@sheeway.com or by mail using the details provided below:

Sheeway-Raj Nagar Extension, brave heart, Ghaziabad, UP, 201017, IN.